Privacy Policy for Niles Drywall Contractor

Niles Drywall Contractor ("we," "us," or "our") is a service-area drywall contractor serving Niles, Illinois and nearby communities. We respect your privacy and are committed to protecting the personal information you share with us through website inquiries, phone calls, contact forms, and text messages. This Privacy Policy explains what information we collect, how we use it, the choices you have, and how you can contact us.

By submitting a website inquiry, contact form, estimate request, or phone number to Niles Drywall Contractor, you acknowledge the practices described in this Privacy Policy. If you do not agree with these practices, please do not submit information through our website or forms.

Information We Collect

We collect only the information needed to respond to your drywall estimate request, schedule and complete service work, and operate our website. The information we may collect includes:

• Full name so we can identify and address you correctly.
• Phone number so we can call or text you about your estimate request, appointment scheduling, appointment reminders, and project or service updates.
• Email address submitted by you so we can send written estimates, project correspondence, and service updates.
• Project address (the customer or project address where drywall work will be performed) so we can evaluate scope, travel, and scheduling.
• Service request details describing the drywall work you are interested in, such as drywall repair, installation, finishing, texturing, or popcorn ceiling removal.
• SMS consent records, including separate marketing consent and non-marketing consent, that you provide through our contact form.
• Form data and any additional details you voluntarily include when describing your project.

We do not require a physical business address from you beyond the project address needed to perform and schedule drywall work. Niles Drywall Contractor has not published a public physical street address; the verified contact method currently available is our phone number, 847-565-2383.

How We Use Your Information

We use the information you submit to respond to estimates and service requests, schedule appointments, send appointment reminders, communicate project and service updates, and provide the drywall services you requested. Specifically, we may use your information to:

• Return your call, email, or text message regarding a website inquiry or estimate request.
• Schedule, confirm, and remind you about drywall service appointments.
• Provide project and service updates related to your drywall work.
• Send marketing text messages about special offers, discounts, and service updates — but only when you have separately opted into marketing messaging.
• Maintain records of your consent choices and service communications.
• Operate, secure, and improve our website.

We do not sell your personal information. Consent records, including your SMS marketing consent and non-marketing consent, may be stored together with your contact and form data so we can honor your preferences.

Text Message (SMS) Consent and Mobile Information

When you submit our contact form, you may separately opt into two types of text messaging. Marketing consent allows you to receive marketing text messages about special offers, discounts, and service updates. Non-marketing consent allows you to receive text messages about estimate requests, appointment scheduling, appointment reminders, and project or service updates. Both consent options are unchecked by default, both are optional, and neither is required to submit an estimate request or to receive drywall services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

You may opt out of text messages at any time by replying STOP to any message, or by contacting us at the phone number below. For complete messaging terms, including message frequency and carrier liability, please review our Terms & Conditions.

How We Share Information

We may share your information with customer support providers and subcontractors who help us deliver and support drywall services, such as scheduling, customer service, and text messaging service providers. These parties are permitted to use your information only as needed to provide those support services and are subject to appropriate confidentiality obligations. As stated above, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may also disclose information when required by law or to protect our rights, property, or safety, or that of our customers or others.

Cookies and Website Analytics

Our website may use cookies and similar technologies, along with website analytics, to understand how visitors use the site and to improve its performance. Analytics may collect non-identifying information such as browser type, device type, pages visited, and general location. You can control cookies through your browser settings; disabling cookies may affect some website features.

Data Security

We take reasonable security measures to protect the information you submit against unauthorized access, alteration, disclosure, or destruction. These measures include limiting access to authorized personnel and service providers who need the information to perform their functions. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

You may choose not to submit information through our website or forms. You may decline to provide any optional details, and you are never required to opt into marketing or non-marketing text messages to request an estimate or receive drywall services. You may request that we update, correct, or limit use of your contact information, and you may opt out of text messages at any time by replying STOP.

Children's Privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically. Continued use of our website or submission of information after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact Niles Drywall Contractor by phone. A separate support email has not been published; the verified contact method currently available is:

847-565-2383

Serving Niles, IL and nearby communities.

See also our Terms & Conditions.